Email Productivity
How to be more efficient in written communications

Books

Blundell, W, (1988). The Art and Craft of Feature Writing: Based on The Wall Street Journal Guide. USA: Plume.

Economist, The. (2005). The Economist Style Guide: 9th Edition. USA: Profile Books LTD.

Gladwell, Malcolm (2007). Blink: The Power of Thinking Without Thinking. USA: Back Bay Books.

Knapp, M.L., & Hall, J.A. (2006). Nonverbal Communication in Human Interaction. (6ta Edición). Canadá: Thompson Wadsworth.

Mehrabian, A. (1972). Nonverbal Communication. (Edición 2007). USA: Aldine Transaction.

Mehrabian, A. (1971). Silent Messages: Implicit Communication of Emotions and Attitudes. (2da Edición). USA: Wadsworth.

Nielsen, Jakob (2000). Designing Web Usability: The Practice of Simplicity. USA: New Riders Publishing.

Ries, A., & Trout, J. (2000). Positioning: The Battle for Your Mind. (20th Anniversary Edition). USA: McGraw-Hill, 3 edition.

Ries, A., & Ries, L. (2004). The Fall of Advertising and the Rise of PR. USA: Collins Business.

Scott, David (2007). The New Rules of Marketing and PR: How to Use News Releases, Blogs, Podcasting, Viral Marketing and Online Media to Reach Buyers Directly. USA: Wiley.

Siegal, A. & Connolly, W (2002). The New York Times Manual of Style & Usage. USA: Three Rivers Press.

Chase, M. & Trupp, S. (2000). Office Emails That Really Click. (Edición 2000). USA: Aegis.

Shipley, D. & Schwalbe, W (2007). Send. The Essential Guide to Email for Office and Home. USA: Alfred A. Knopf.

Fisher, Janis (20008). E-Mail: A Write It Well Guide -How to Write and Manage E-Mail in the Workplace. USA: Write It Well; Updated Ed edition.

Updegraff, R.R. (1953). Obvious Adams: The Story of a Succesful Businessman. (60a Edition). USA: The Updegraff Press.

Jiménez, Juan Carlos (2006). Mercadeo.com: Apuntes prácticos sobre imagen, mercadeo y ventas para empresarios y gerentes. (2a Edición). Venezuela: Cograf Comunicaciones.

(Bibliography fragment taken from E-mail at the workplace by Juan Carlos Jimenez. See it at Google Books).


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